Common Questions About QT MAT

1. Are QT MAT products made from safe and non-toxic materials?

Yes. All QT MAT products are manufactured using materials that meet safety and environmental requirements. They are non-toxic and suitable for professional facilities and home use. Our materials have passed ASTM and EN71 related testing, and the certificates are available for download on our website.

2. Do your products support customization?

Yes. We offer customization options including size, thickness, color, surface texture, and logo printing to meet different training environments and branding needs.

3. Why are your prices lower than other suppliers? Are the materials different?

QT MAT prices are typically 30%–50% lower than many other suppliers. This is because we operate under a factory-direct model, shipping products directly from our factory to customers and eliminating multiple intermediate steps while maintaining stable material standards.

4. Do you accept small quantity orders?

Yes. We accept small quantity orders, which are suitable for home gyms, small dojos, or trial purchases.

5. How do you ensure consistent thickness and quality?

We apply strict quality control procedures during production to ensure uniform thickness, density, and overall quality, preventing uneven surfaces after installation.

6. What if there is an issue with the product after delivery?

QT MAT provides dedicated after-sales support with one-on-one service. If any damage is found upon arrival, please take photos and videos of the outer packaging before unpacking, as well as the damaged products. We will assist with claims to the freight carrier and provide replacement or compensation solutions accordingly.

7. What payment methods are accepted?

We support multiple international payment methods, including bank transfer and PayPal.

8. How long does production usually take?

Once all order details are confirmed, production can be completed in as fast as 5 days. The exact timeline depends on order quantity and customization requirements.

9. How do you ensure on-time delivery?

We work closely with reliable logistics partners, offer multiple shipping options, and provide full shipment tracking to ensure timely delivery.

Conclusion

QT MAT is committed to providing safe, reliable, customizable, and cost-effective mat solutions for customers worldwide. By understanding key factors such as materials, customization, pricing, production, and delivery, you can confidently choose products that meet your needs.

Leave us a message directly. Our sales team will respond within 24 hours.